Tradyso | Distribución hotelera | Motor de reservas | Marketing para hoteles

“These days, even though the world of the Internet is growing by leaps and bounds, there are still many customers who prefer telephone contact and telephone support for the online channel. In this regard, we are aware of the importance of each and every call made, and of the fact that confirmation or cancellation of a reservation depends, quite a bit, on the attention customers receive. Therefore, when we considered the possibility of hiring external call center services, we wanted the best, and Idiso has demonstrated, not only through awards like the one it received last year, but in day-to-day business and the experience it has gained working with many other hotel chains, that it is the one that best meets the needs of tourism companies”.

“We have placed our trust in a company like Idiso because of its professionalism and experience. We are convinced that the versatility of its connection to GDS’s will enable all the hotels in the chain to be available to hundreds of thousands of travel agents throughout the world. Moreover, this represents considerable savings in time and effort, because we can manage the availability and rates of our hotels around the world from a single point.

"The E-commerce Manager of Coral Hoteles, Manuel Rodriguez, pointed out the clear commitment to Internet sales of the group’s offering, with turnover rates that were “highly satisfactory”, so the hotel chain decided to innovate this channel to increase its distribution through this means even further."

"The agreement was reported through a press release issued by the two companies. As explained, the hotel sales and distribution services company will allow Paradores de Turismo to be listed on the Amadeus, Sabre, Worldspan and Galileo GDS’s, four of the most relevant ones due to the fact that they are used by the vast majority of travel agencies. This means that Paradores will benefit by fostering its presence on the global sales channels and by having the possibility to “strengthen its ties with travel agents”.

Carlos Abella, General Marketing Manager for Paradores de Turismo, highlighted the fact that this new agreement was part of the internationalization policy that the state-owned hotel chain has been implementing in an effort to open up new markets and gain new international customers."

"For the manager of Gremi d’Hotels de Costa de Barcelona-Maresme, “the creation of this new website responds to our desire to expand the online sales options of our associate hotels while also modernizing the Gremi’s image. During these tough times for the tourism sector, Gremi has set out to find solutions that open up new channels and markets for our hotels, facilitating their access to technologies that simplify mass distribution in the online world. Many of the members of our association are small hotels that, by themselves, could not reach many of the online channels that we have access to through Tradyso”.

This agreement, she adds, “will undoubtedly represent a turning point for the daily business of our association. It could be said that it represents the beginning of a new period of openness to the technological world, which is essential in today’s context of competitiveness and new emerging destinations”. "

According to Estrella Ruiz De Mier, Commercial Manager, “we have placed our trust in Tradyso because of its experience and expertise in hotel sales and distribution services. We are convinced that this agreement will help us open up new markets worldwide and gain new international customers. In today’s situation, we have the opportunity to open new channels to improve our performance”.

CONGRATULATIONS!!!

for your information, today me made a call to the call center and the results were fantastic. We requested some information about our hotels in Marbella and the information, the way of selling, freshness, sympathy, etc that was given to us about the hotels, and specially that of Melia La Quinta were extraordinary.

The girl who took the call was Cristal, and I'd like you to congratulate her in the name of all the staff of Marbella for her excellent work. It really feels good to know we're in the hands of such professionals.
We want to compensate her with a two-nights stay for two persons in a Junior Suite of Hotel Meliá La Quinta en Marbella. If it's ok for you I'd like to give her this voucher as a present so Cristal can come and visit that what she sold with so much care.

Best regards,