Tradyso | Distribución hotelera | Motor de reservas | Marketing para hoteles

Global Distribution for hotels

Customer area

Central Reservations Solutions for hotels | Hotel Call Center

Testimonials

"We have recently choose Idiso as GDS representative with the code TY, and the first month we increased sales ratio for this channel by 40% over the same month last year."
Carlos Rentero - Vincci Hotels
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News Idiso

CRC Gold Award 2011

Idiso receives the CRC Gold Award for Best Customer Service in 2011
16/12/2011 See new
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Call Center Awards

"Today we call the Call Center and the results were fantastic. We request information from our hotels in Marbella and the manner of sale, product knowledge, sympathy, etc.. they gave us about the Meliá La Quinta, were outstanding."
Jorge Manzur - Sales Director
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Hotel Reservation Call Center

Create a multilingual call center for your hotel reservations

What do you need? A customized call center to offer direct round-the-clock assistance to your customers year-round in the 6 main languages and increase your sales rate.

We offer you a customized private line served by professionals in the hotel sector and developed with the latest voice service technology.

What do you gain? Our hotel reservation center acts as an extension of your sales force, considerably improving the conversion ratio of your customers. 

  • CRC Gold Award 2011 for the Best Customer Contact Center in the Tourism and Travel Category. 
  • CRC Gold Award 2010 for the Best Customer Contact Center Outsourcers 2010 in Tourism Category  
  • CRC Gold Award 2009 for the Best Customer Experience in the Tourism and Travel Category.
  • CRC Gold Award 2009 tor the Best Call Center.
  • ECCCO AWARD 2009, for Excellence in Contact Center Organizations.
  • CRC Gold Award 2008 for the Best Customer Contact Center.
  • As Aiarec Summit, for the Best Customer Management Company 2008. 

Booking Engine

Do you want to turn visits into sales?
An online reservation system that is user-friendly and easy to implement on your website.

GDS/IDS

Do you want to sell your hotel around the world?
GDS and IDS channels used by more than 350,000 agents for real time bookings.

Call Center

You don’t have a Call Center yet?
Multilingual voice service operating round the clock, year-round, and a customized back office.

Connectivity

Do you want to update your rates all at once?
Direct interface with El Corte Inglés, Viajes Marsans, Bookings, Expedia, etc.

Contact us for more information.

Call 902 103 732 or complete the form below

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  • Requests by telephone, fax and e-mail are answered personally by booking agents specialized in identifying up-selling opportunities.
  • Extensive training in sales and customer assistance guarantees excellent service performance and improves revenues per reservation.
  • Management of the customized private line 24x7x365 in English, Spanish, Portuguese, Italian, French and German, as if your customers were speaking to the hotel directly.  
  • Toll-free lines and universal international numbers available for the primary countries.  
  • A seamless interface with Idiso CRS guarantees that customers have the most up-to-date available information on the hotel, its rates and availability.
  • Excellent response time and call conversion are guaranteed, thanks to a sophisticated ACD system (Automatic Call Distribution).
  • Immediate booking confirmation with the corresponding confirmation number and a confirmation e-mail is sent, which can be customized with marketing messages.